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Just purchased a used car from this dealership and will never purchase from them again. They did nothing but give us the run around. Everything they promised was all lies.
52 reviews of huntington jeep chrysler dodge ram east
A month later we heard grinding problems in the breaks. Called back the salesman Pete and he said he was going to make an appointment to get us serviced. Talked to Bob Kravitz at Huntington dealership he promised to get back to us and was going to have them pick up our truck and bring us a loaner car. No call or anything.
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That us not the first time they did not return our phone calls. We had to chase them down to get the purchase completed also. Tells you everything you want to hear and then never returns your calls. If you don't want to get the run around to purchase a car, I highly recommend you shop elsewhere!
Very poor customer service and treat you as just a !!!
Bob Kravetz mgr. First Keith lies about almost everything from lease disposition fee to how dealership would handle my remaining pymts. Found out weeks via via letters in mail that nothing Keith said was true. Called Keith first about it, started stumbling his words, made excuses it had to be miscommunication and never called back.
Stay away from this dealership. Can't fix the car. I had to continue to call them.
Junior service people. Seem apathetic and won't do the Right thing, its all about them Billing Labor hours. Would Not ever buy a car from this dealership again! Have brought my car that was bought at Security and harable.
About our dealership
Changed to Commack with my 2 Dodge Darts of could not be better or polite and Pros. I trust them to take care of them both. Bought brand new promaster from them. Completely normal. Whats not normal is the way i was treated and spoken to by the service manager. This guy is a complete idiot. Told me i wish i made his salary n refused to service my truck that has an extended warranty.
Told me he hopes i hit a jeep on my way out one of their new cars on the lot. He got physical and tried to force himself into my vehicle. John the manager couldnt have been more helpful. Until this manager is removed from commack, me and my business associates will have our 19 promasters serviced at a different dealer in the future.
Reviews of huntington jeep chrysler dodge ram
Dave Daniels was very pleasant to work with and made the whole process very easy. Got a great deal on a Jeep Patriot. This dealer Service department is the Best. Amber Bonilla and the manager Aaron Hoffman go far beyond the norm to help how ever they can. I find that this Dealer Service Department costs me less that any local repair shop because they charge for a fair and honest amount of time, which is less time then a standard Book Rate that garages charge.
The service is first rate.
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I'm a 20 year customer of Huntington Jeep. I have leased and serviced many Jeeps here st Huntington Jeep Huntington dodge ny the years. I even bought a Hyundai Elantra for my son at Huntington Jeep. I bought my Jeep Liberty here this year. It only has approx. He said the reason was that my right rear tire tread was worn. Since the tire looked fine to me I told the Service Manager I'm taking my care to my mechanic.
My mechanic said the tire is fine and passed my Jeep Liberty with flying colors!! This is how Huntington Jeep treats 20 year customers!!! I had an amazing experience! I researched the vehicle I wanted and knew what I was able to afford. I checked out other jeep dealerships and was convinced I wasn't going to be able to get my Renegade. I met with Vaughan Dacon and within the hour he made it happen! Less than 24 hours passed and I was behind the wheel of my car! There was absolutely no pressure and all my needs were taken into consideration and were met absolutely stress free!!
Thank you Vaughan for your professionalism, kindness and consideration. It was a pleasure to work with you and I so appreciate you making this happen for me! Donna Sarcona. Overall I am extremely satisfied with both the car-Dodge Charger and the salesmen John Decandia as I would highly recommend both. Everyone was as helpful as could be and aided in my overall satisfaction of the experience.
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Huntington jeep chrysler dodge ram
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May 24, . Customer Service. Overall Experience.
Employees Worked With. Pete, Bob kravitz.